Solutions

Roadside Assistance

Roadside Assistance is typically a policyholder’s most frequent claim, offering an organization numerous opportunities to serve. This is significant because a policyholder who is pleased with one service offering will be far more open to purchasing additional products and services. While every roadside incident represents an inconvenience to the policyholder, Questx Roadside Assistance Programs are designed to increase peace of mind and simplify the overall process through unmatched customer service and next generation technology.

For You.

Our Roadside Assistance Program reduces claims costs, enhances customer loyalty, elevates your brand, and eliminates the competitive advantage of motor clubs selling auto insurance.

For Your Customers.

Our Sign & Drive Program serves your customers 24/7, 365 days a year, assuring safety and security for all family members by sending trusted roadside professionals to assist your customers when they need it most.

Solving problems.
Improving retention.
Increasing loyalty.

Giving your customers the service they need and the convenience they deserve through Tailored Roadside Assistance & Towing Programs and Custom-Branded Software Applications.

A Simplified,
Positive Experience.

Builds Loyalty

Promotes Retention

Generates Referrals

Exceeds Expectations

Testimonial

The Questx leadership team is extremely knowledgeable about the industry and understands how to maintain a positive relationship with providers. We place a lot of trust in Questx and their network of providers. This makes a difference with overall customer experience, especially when you’re working with non-standard and commercial vehicles. These tend to be the vehicles with the most unique attributes, and they require a special level of skill and care.

One of the top insurance providers in the country

Roadside
Assistance
Program

Services Include:
  • Tow

  • Tire

  • Battery

  • Locksmith

  • Winching

  • Mechanical

Service Made Simple

For Policyholders and You.

Service Provider

  • Serves policyholders 24/7, 365 days a year.
  • Assures safety and security for all family members.
  • Sends trusted roadside professionals.
  • Reduces claims costs.
  • Enhances customer loyalty.
  • Elevates your brand.
  • Eliminates the competitive advantage.
  • Mobile App customized with your brand.

Policyholder

  • Sign & Drive Program.
  • Assistance 24/7, 365 days a year.
  • Increased convenience, safety and security.
  • No out-of-pocket expenses.
  • No reimbursements.
  • No waiting for checks to arrive.
  • No download needed to access Mobile App.
  • Concierge Services Included.

Policyholder

  • Sign & Drive Program.
  • Assistance 24/7, 365 days a year.
  • Increased convenience, safety and security.
  • No out-of-pocket expenses.
  • No reimbursements.
  • No waiting for checks to arrive.
  • No download needed to access Mobile App.
  • Concierge Services Included.